Please click on the links below to find some of the more commonly asked questions for the category
Easy one off transaction, Fast and efficient approval rate (24hrs once application lodged), No constant reminders of credit card or third party debt (18-24% interest rates).
All Australian citizens and permanent residents who have Super.
Yes. SuperCare can gain approval for an outstanding medical debt.
Yes. You can help any family members of your immediate family including but not limited to: parents, partner and children, nephews, nieces, aunties, uncles, defacto, same sex couples.
SuperCare guarantees a refund if your application is declined by the Department of Human Services or Super fund and can not be overturned*.
Please contact your local SuperCare office to arrange a time to meet with one of our friendly consultants. Please complete the Patient Checklist before your meeting and we will get you started on the path to treatment. Please contact SuperCare's IVF Services Advice team to see how we can help you to access your Super to cover either the Gap in your Private Health Insurance or all these costs.
The only prepaid funeral service SuperCare is able to gain approval for is when a terminally ill person wishes to access their super to prepay their funeral.
Up to $18,000 can be claimed towards a funeral service or memorialisation.
The approved funds are released by the client’s super fund and are deposited into the clients personal nominated bank account.
Your SuperCare consultant will discuss a once off fee during the initial consultation.
Dependency must be established by providing evidence that the deceased relied on the Applicant for: ‘at home care’, physical and financial support.
Simply call us on 1300 665 440 to talk about how we can help you.
The process by which you can access your Superannuation to fund IVF treatments is both highly stringent and tightly regulated. Your SuperCare consultant will carefully and clearly explain the requirements that must be met in order to have the necessary funds released.
Yes. You can use your husband’s or partner’s Super to fund your IVF treatment.
Yes. SuperCare can help to access the funding for these women’s health treatments.
Yes you can apply for early release of super (ERS) as a single person.
SuperCare operates under a great success rate for all applications lodged with the DHS.
Yes if you are an Australian Citizen or Permanent resident with available Superfunds.
Yes, you can help any family members of your immediate family including children. You can also assist non-immediate family including: nephews, nieces, aunts, uncles, de facto, same sex couples. If you are applying for treatment for someone who is not an immediate family member, please call us on 1300 665 440
You can book in your treatment today. Allow up to 4-6 weeks for the application process when booking in treatment. This has been streamlined with the help of SuperCare’s network of medical health professionals.
Yes, your family dentist can perform your treatment as you desire.
No, you can use as much or as little as required to treat your dental condition.
You can reapply for the remaining funds required for your treatment.