Services Overview

SuperCare Services

At SuperCare, we're so proud of what we do. We're an Australian Company and our mission is to help you when you need it most. Our unique service helps take more of the stress and anxiety away from some of life's more challenging situations.

Let's be honest - life can be expensive and the financial burden of certain events and the worry it can cause can seem overwhelming. If there are superannuation funds to draw upon in times of need, the costs can be dealt with and we can move on with living.

SuperCare is an Australian owned company which assists individuals and their families in times of medical need by facilitating the application process for early release of superannuation - so they can seek access to their superannuation when they need it most.

The first step is helping our clients make their application to the Australian Tax Office (ATO) for the early release of superannuation. Upon receipt of the ATO's approval, our clients are then eligible to apply to their superannuation fund trustees for the release of those funds. Please note that the trustees have the discretion to determine whether they will release funds according to their own policies.

We offer a supportive process, with education and personalised guidance as we assist our clients in their dealings with the ATO and their Professional Service Provider. We care about helping our clients achieve a timely outcome for their particular situation.

It is possible to use superannuation funds to pay for some medical procedures for family members - so long as the family member is eligible pursuant to the Superannuation Industry (Supervision) Act 1993. For further information about the eligibility of your family member(s) as well as the types of medical services available to eligible family member(s), please contact us.

Please note: SuperCare is not a financial services company and we are not a superannuation fund. For financial advice, we recommend you seek professional advice from a qualified financial planner or your own superannuation fund.

HOW SUPERCARE WORKS

We educate you so that you understand the complexities of the legislation surrounding early release of superannuation and how the Early Release Superannuation (ERS) Program works.
Our trained professional consultants provide support and guidance with your service provider and in completing the application and dealing with the ATO, who assess applications for the ERS program.
Your application is assessed by the ATO. If the ATO approves your application, you will receive an approval letter that needs to be supplied to your fund, who will then assess your request for the withdrawal of superannuation.

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